Our customer's satisfaction is our number one priority.
We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.
Please note that customers will be responsible for shipping costs.
Any returns must be in the original packaging with proof of purchase.
Several sets of eyes look over each item before shipping. However, if an item arrives with visible defects, please take photos of them and send them our way. We will reach back out to fix, exchange, refund, or clear up any confusion. Period.
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Standard delivery usually takes 7 business days.
However, we’ve been known to make it happen overnight, if there’s a gift that needs to be given tomorrow!
Please let us know if time is of the essence.
Products are stocked up on a regular basis.
If a product you want is out of stock, please feel free to send us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!
Maybe we can even push one piece through production if your heart is set on it, NOW.